About Us

Team of Creative Designers & Developers. We Develop Digital Strategies, Products, and Services. Architecting secure, efficient, and user-friendly applications and systems by writing standard, well-documented, and efficient codes to turn ideas into reality.

Founded In 2011. Architecting secure, efficient, and user-friendly items by writing codes to turn ideas into reality. Working on a daily basis to bring unique, standard, and trendy products for various marketplaces and clients.

Your Role

You will be part of our customer support team which is responsible for providing support and answering sales questions over live chat, support tickets, WhatsApp, zoom and google-meet.

Communicating over text, voice, and video calls will be your primary responsibility. so, you have to be very fluent in speaking and writing English.

Responsibilities & Requirements:

• Respond to and engage all members through website chat, email, and text in a timely manner.
• Work with internal teams to resolve all inquiries and tickets efficiently.
• Chat with new or potential members on website to increase engagement and utilization.
• Maintain strong communication with clients and following up to ensure all inquiries are resolved.
• Must be a self-starter and self-learner.
• Good English skills- both in writing as well as speaking
• Strong communication skills, with the ability to handle high-pressure conversations.
• Enjoys interacting with new people/customers
• High level of professionalism.
• Comfortable in a fast-paced startup environment.
• Prior experience is a plus.
• Willingness to work hard and have fun doing it!

Location near Uttara is a Plus. Students are welcome.

Why THESOFTKING?

• A great working and learning environment
• Modern tech stack
• Yearly salary review
• Two festival bonuses
• Performance bonus
• Free lunch, snacks & coffee
• Annual pleasure tour
• Leave encashment

Want to find more about us? Check our website