About Us

Team of Creative Designers & Developers. We Develop Digital Strategies, Products, and Services. Architecting secure, efficient, and user-friendly applications and systems by writing standard, well-documented, and efficient codes to turn ideas into reality.

Founded In 2011. Architecting secure, efficient, and user-friendly items by writing codes to turn ideas into reality. Working on a daily basis to bring unique, standard, and trendy products for various marketplaces and clients.

Your Role

As a Technical Support Engineer (Laravel), you will be an integral part of our customer support team, responsible for assisting clients through live chat and support tickets.

Your primary focus will be to investigate, troubleshoot, and resolve technical issues within our existing systems as reported by clients. This may include diagnosing problems, applying fixes, and ensuring smooth operation of our solutions on their servers or environments.

Responsibilities & Requirements:

• Troubleshoot and resolve technical issues using Laravel.
• Proficient in front-end technologies including Bootstrap, HTML.
• Familiar with cPanel/WHM and basic server management.
• Communicate with clients and teams through tickets and live chat, with good English communication skills.
• Passionate about technology with a commitment to a long-term role; prior experience is a plus.

Please do not apply if your skill missed any point below:

• PHP Laravel Framework
• Core PHP, OOP, MVC Architecture
• HTML5, CSS3, Bootstrap
• cPanel/WHM

Why THESOFTKING?

• A great working and learning environment
• Modern tech stack
• Yearly salary review
• Two festival bonuses
• Performance bonus
• Free lunch, snacks & coffee
• Annual pleasure tour
• Leave encashment

Want to find more about us? Check our website